Privacy Policy

Lemonada Labs, LLC ("Company," "we," "us," or "our") operates bkonAI ("Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information. By accessing or using the Platform, you agree to this policy.

1. Scope

This policy applies to all users of the Platform, including website visitors and business users. The Platform is intended for business use only. Individuals under 13 are not permitted to use the Platform.

2. Information We Collect

We collect information directly and indirectly, including:

Information You Provide

Name, email, phone number, company name
Form submissions and inquiries
Any content you provide through the Platform

Automatically Collected Information

IP address
Browser type and device information
Pages visited and interactions
Referring URLs
Cookies, tracking pixels, and similar technologies

Third-Party and Public Data

Publicly available data sources
Professional and business-related information
Data obtained through advertising platforms and integrations

We do not ingest or process customer CRM data unless explicitly provided by the user.

3. How We Use Information

We use collected data for business purposes, including:

Delivering and improving the Platform
Generating outbound messaging, playbooks, and insights
Advertising, remarketing, and audience targeting
Lead generation and sales outreach
Data enrichment and scoring
Training, improving, and operating machine learning models and systems
Internal analytics, research, and product development

We reserve the right to use data in aggregated, anonymized, or derived forms without restriction.

4. Advertising and Outreach

We actively use collected data for advertising and outbound communication.

This includes:

Retargeting via platforms such as Google and Meta Platforms
Uploading or matching audiences for marketing campaigns
Direct outreach via email, phone, and professional channels

By interacting with the Platform, you acknowledge and agree to these practices.

5. Sharing of Information

We do not sell personal data. We share data as necessary to operate our business:

Service Providers

Hosting, analytics, and infrastructure providers
CRM platforms such as Salesforce and HubSpot

Advertising Partners

Ad networks and platforms for campaign execution

Future Providers

We may engage additional data providers or partners as needed

We may also disclose information:

To comply with legal obligations
To enforce our rights
In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

We use cookies, pixels, and session tracking tools to:

Analyze behavior and usage
Improve performance
Deliver targeted advertising

You may adjust browser settings to limit cookies. Some features may not function properly if you do.

7. Data Retention

We retain information for as long as necessary to:

Operate and improve the Platform
Fulfill business purposes
Comply with legal obligations

We reserve the right to retain data indefinitely in aggregated or anonymized form.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards. No system is fully secure. You use the Platform at your own risk.

9. Your Rights

Depending on your jurisdiction, you may have rights under laws such as CCPA and GDPR.

These may include:

Access to your data
Request deletion
Request correction
Opt out of certain data uses where required by law

To submit a request, contact:

We will respond as required by applicable law. We may verify your identity before processing requests.

10. International Data Transfers

We operate in the United States. If you access the Platform from outside the U.S., your data may be transferred and processed in the U.S. or other jurisdictions.

11. Third-Party Links and Services

The Platform may contain links or integrations with third-party services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy at any time. Continued use of the Platform constitutes acceptance of the updated policy.

13. Contact Information

Lemonada Labs, LLC
2436 E. 4th Street, #824
Long Beach, CA 90814
Email: